Not an Unlimited user yet

This is the general discussion forum. Please check that your topic would not be better suited to another forum before posting in here. MOD's will move any incorrectly placed topic.

Not an Unlimited user yet

Postby Ibanezmike » Mon Nov 24, 2014 10:40 pm

Hey, I have messaged the site owner 3 times now and he hasnt responded to my last message about why I am not an unlimited user after donating last week. Has anyone else had a long delay or troubles like this?
User avatar
Ibanezmike
Unlimited Member
Unlimited Member
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 2
Joined: Sun Aug 31, 2014 1:38 pm
Has thanked: 0 time
Been thanked: 0 time
Fav System: Not Sure

Re: Not an Unlimited user yet

Postby Hot Trout » Tue Nov 25, 2014 10:19 am

You will be referring to me. How did you try and contact me?
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3647
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Not an Unlimited user yet

Postby Ibanezmike » Tue Nov 25, 2014 11:59 am

I emailed you and you said it can take an hour or so for paypal to register the donation. I then emailed the following night asking weather it may be due to being close to the weekend or something because of the delay to which I didnt recieve a reply. I am fine with waiting, I would just like to know a rough timeframe or if there was maybe an error in the paypal donation?
User avatar
Ibanezmike
Unlimited Member
Unlimited Member
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 2
Joined: Sun Aug 31, 2014 1:38 pm
Has thanked: 0 time
Been thanked: 0 time
Fav System: Not Sure

Re: Not an Unlimited user yet

Postby Hot Trout » Wed Nov 26, 2014 3:09 pm

OK understand. The 2nd email was most likely after my office hours and I did not get this until Monday morning. Please understand that I receive a LOT of PM and emails from the site, plus I am getting old so sometimes I forget things.

I can see now that obviously your account is Unlimited so I guess that PayPal finally returned the confirmed donation to our server. Unfortunately there is nothing I can do to speed this process up and we simply have to wait on PayPal to come back.

Anyway welcome and I hope you now have a lot of fun downloading.
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3647
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Not an Unlimited user yet

Postby PrincessMilissa » Sun Mar 22, 2015 5:15 pm

Also don't forget to logout and log back in or it will still see you as registered instead. :)
Princess Milissa Annie
PrincessMilissa
Unlimited Member
Unlimited Member
Next LVL Up at : 45
Next LVL Up at : 45
 
Posts: 38
Joined: Thu Oct 07, 2010 5:16 am
Location: Oakridge, Oregon
Has thanked: 8 times
Been thanked: 24 times
Fav System: I love Them All! :)
Steam ID: http://steamcommunity.com/id/
http://steamcommunity.com/id/" target="_new"> http://steamcommunity.com/id/.png" border=0 width=160 height=45>

Re: Not an Unlimited user yet

Postby Kherr » Mon Mar 23, 2015 4:54 pm

Ibanezmike wrote:I emailed you and you said it can take an hour or so for paypal to register the donation. I then emailed the following night asking weather it may be due to being close to the weekend or something because of the delay to which I didnt recieve a reply. I am fine with waiting, I would just like to know a rough timeframe or if there was maybe an error in the paypal donation?


Hot Trout wrote:OK understand. The 2nd email was most likely after my office hours and I did not get this until Monday morning. Please understand that I receive a LOT of PM and emails from the site, plus I am getting old so sometimes I forget things.

I can see now that obviously your account is Unlimited so I guess that PayPal finally returned the confirmed donation to our server. Unfortunately there is nothing I can do to speed this process up and we simply have to wait on PayPal to come back.

Anyway welcome and I hope you now have a lot of fun downloading.


PrincessMilissa wrote:Also don't forget to logout and log back in or it will still see you as registered instead. :)


It seems everyone beat me to even being able to assist you lol. The only other thing I can think of is if you are still having issues, please try clearing the cache and temporary files from your browser. If you are still unable to see your unlimited account, then please try another browser. If you are still unable to see your unlimited status, then try resetting your password, logging out, and then logging back in with the new password.

If you're still unable after all that, please let me know and I'll try to investigate further to see what could be causing the issue. Thank you for your patience bud, we really appreciate it! :) :hi:
Image
Image
Image
Image
User avatar
Kherr
Site Admin
Site Admin
Next LVL Up at : 1800
Next LVL Up at : 1800
 
Posts: 1776
Joined: Wed Feb 03, 2010 4:19 pm
Location: Detriot, MI, USA
Has thanked: 617 times
Been thanked: 564 times
Fav System: PC/NES/SNES/Genesis
Steam ID: DAKherr


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 85 guests