DISCUSSION | Problems With Unlimited Account

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Re: Problems With Unlimited Account | Discussion

Postby PMJPlay » Sun Nov 09, 2014 10:04 am

You need to wait for the payment to go through then after you will get unlimited, I also recommend to logout and relog back in to make it work. If you continue to have problems, HT will check it out for you...
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Re: Problems With Unlimited Account | Discussion

Postby GameFreak50 » Tue Dec 02, 2014 2:09 am

Hello,

I just donated $10, I'm wondering why my account hasn't changed to unlimited yet?

EDIT: It has changed to unlimited.
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Re: Problems With Unlimited Account | Discussion

Postby foszor » Fri Dec 05, 2014 3:48 am

I just donated, how long until the upgrade to unlimited?

EDIT: Fixed thanks!
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Re: Problems With Unlimited Account | Discussion

Postby IngoQ » Sun Dec 14, 2014 6:06 pm

Hi There,

I donated 20 USD, and am listed in the Hall of Fame. I waited a couple of hours, logged out and back in a couple of times but still no status change. The paypal-transaction is listed as complete. Can you help, please?


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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Mon Dec 15, 2014 1:09 pm

IngoQ wrote:Hi There,

I donated 20 USD, and am listed in the Hall of Fame. I waited a couple of hours, logged out and back in a couple of times but still no status change. The paypal-transaction is listed as complete. Can you help, please?


IngoQ


It has at some point upgraded for you, again the delay will have been created by PayPal and our servers waiting on the response from their systems.
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Re: Problems With Unlimited Account | Discussion

Postby IngoQ » Mon Dec 15, 2014 5:48 pm

Nope, still shown as registered in the ROM section. The forum shows unlimited, though...
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Tue Dec 16, 2014 2:09 pm

I am looking into this for you and will report back once I know more.
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Re: Problems With Unlimited Account | Discussion

Postby IngoQ » Wed Dec 17, 2014 7:53 pm

Still no change.... just to be sure, I resetted the password, but to no avail.

:cry:

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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Thu Dec 18, 2014 2:19 pm

IngoQ wrote:Still no change.... just to be sure, I resetted the password, but to no avail.

:cry:

IngoQ



I have now manually fixed this, thanks for your patience and I hope you enjoy your stay with us.
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Re: Problems With Unlimited Account | Discussion

Postby IngoQ » Thu Dec 18, 2014 4:58 pm

It's working now, thanks a lot!

:thankyou:
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