DISCUSSION | Problems With Unlimited Account

Having a problem downloading or using a ROM. Place your questions here.

Re: FAQ | Problems With Unlimited Account / Downloading

Postby Gaku86 » Tue Oct 09, 2012 11:33 pm

Hi Hot Trout my paypal cleared today but i still appeared as a registered member, do you need me to send you some sort of info like the transaction number or something. Please if you could help me with this.
:thankyou:

Edit: I tried everything you guys said, but with no luck can anybody help me a bit, i check my bank and paypal account and it appears to be cleared.
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Hot Trout » Wed Oct 10, 2012 9:18 am

Hi Gaku,

PM me your email address used and I will check the database for your details. We can get this sorted very quickly for you.
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Gaku86 » Wed Oct 10, 2012 9:55 am

Hot Trout wrote:Hi Gaku,

PM me your email address used and I will check the database for your details. We can get this sorted very quickly for you.


Thanks for the quick reply :D, but now i tried to send a PM but is giving me this message
{ USER_NEW_PERMISSION_DISALLOWED } i dont know how can i send you my email and info
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Hot Trout » Wed Oct 10, 2012 12:16 pm

Never fear, I found your account manually and discovered that your username was not associated with your donation. I have amended this and now your account should be upgraded to unlimited.

Check and enjoy. :thumbup:
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Gaku86 » Wed Oct 10, 2012 7:08 pm

Hot Trout wrote:Never fear, I found your account manually and discovered that your username was not associated with your donation. I have amended this and now your account should be upgraded to unlimited.

Check and enjoy. :thumbup:


Thank you so much for your help trout :)
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby francis77 » Fri Oct 19, 2012 1:31 am

Hi, I'm now an unlimited user in your website as I have just donated 10 $ and I'm already in your hall of fame, but I don't manage to download mame roms for android.

Thank you for the attention
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Hot Trout » Fri Oct 19, 2012 9:13 am

Have you read through the FAQ at the start of this thread? Most likely you need to log out and back into the ROMs section in order to refresh your account.
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby stinow » Wed Oct 24, 2012 2:16 pm

francis77 wrote:Hi, I'm now an unlimited user in your website as I have just donated 10 $ and I'm already in your hall of fame, but I don't manage to download mame roms for android.

Thank you for the attention


Hi Francis, welcome to TOC.

Did the downloading work out for you eventually?
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby solo2500 » Wed Nov 28, 2012 4:08 pm

Hi Guys

I've read this thread and I'm sad to say I have a similar problem of donating and my user rating is staying at
registered. Everything has cleared PayPal for awhile. Love the site , just hoping to take advantage of all the great things on here. :good:
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Re: FAQ | Problems With Unlimited Account / Downloading

Postby Hot Trout » Wed Nov 28, 2012 4:25 pm

Welcome solo2500,

If you read this thread you will also see that we always resolve these issues as fast as possible. Sorry to hear that your account did not automatically upgrade, it is usually something very simple like a misspelt username etc.

Please PM me the email addresss you used to may the donation and I will get this sorted for you asap.
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