DISCUSSION | Problems With Unlimited Account

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Re: Problems With Unlimited Account | Discussion

Postby SONAR25 » Tue Oct 08, 2013 4:12 pm

I donated twice $10 (a total of $20) still no unlimited access..Checked hall of fame i'm there twice.
Paypal says it's gone through. reloaded webside too.
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Tue Oct 08, 2013 4:52 pm

Sonar,

I can see both your donations in the database correctly. Oddly I can also see the correct entry for Unlimited members in the database for you so everything should be working. That said I also noticed that your forum status did not change which is very strange.

I am looking into this now and will get back to you asap.
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Re: Problems With Unlimited Account | Discussion

Postby fenixblue » Mon Oct 14, 2013 4:47 pm

Just found out about this site very recently and I thought I would try out the unlimited access areas since im trying to get 0.150 files working and this site seems to have that...

Except I donated, paypal shows it's completed, and im in the hall of fame. But I don't have unlimited access so im posting here. I've cleared my cache history and everything. Relogged multiple times on forums and the main site, still nothing.

Donation Sent (Unique Transaction ID #8T1752423G143763H)


Name:
XXXX (The recipient of this payment is Non-U.S. - Verified)
Email:
hottrout[hat]theoldcomputer.com

Total amount:
-$10.00 USD
Fee amount:
$0.00 USD
Net amount:
-$10.00 USD

Donation Amount:
-$10.00 USD

Purpose:
Donation
Date:
Oct 14, 2013
Time:
08:25:19 PDT
Status:
Completed

Mailing Address:
No Address Provided


Funding Type:
PayPal Funds
Funding Source:
$10.00 USD - PayPal Account
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Mon Oct 14, 2013 5:00 pm

I will manually check this now. Hold on.

Fenix, can you PM me your account password and I will check from my end. You can change the password afterwards if you wish.
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Mon Oct 14, 2013 6:50 pm

OK, update. Your account should be Unlimited now, just logout and back in to refresh your status. There was a problem with the MYSQL and it is fixed now. Some automatic server updates have caused the issue, but it is resolved now.
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Re: Problems With Unlimited Account | Discussion

Postby fenixblue » Thu Oct 17, 2013 3:44 pm

Working now, thanks for the fix! At first I thought I was still limited because there's only a small hint on the site that I'm unlimited. Your Download Speed : x10 (600KB/s+ or Unlimited Speed)

I might suggest that for unlimited people you get rid of the big ad talking about "GET ALL ACCESS NOW" When I already have access. And removing the link to "Upgrade to UNLIMITED" after people are unlimited. In any case, I have access to the unlimited areas and status on the forums is unlimited as well so thanks.
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Thu Oct 17, 2013 6:01 pm

fenixblue wrote:I might suggest that for unlimited people you get rid of the big ad talking about "GET ALL ACCESS NOW" When I already have access. And removing the link to "Upgrade to UNLIMITED" after people are unlimited.


Thats not a bad idea, I might look into this in my next update.

Good to know you are up and running properly.
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Fri Oct 18, 2013 11:09 am

Hot Trout wrote:
fenixblue wrote:I might suggest that for unlimited people you get rid of the big ad talking about "GET ALL ACCESS NOW" When I already have access. And removing the link to "Upgrade to UNLIMITED" after people are unlimited.


Thats not a bad idea, I might look into this in my next update.

Good to know you are up and running properly.


I am very please to report that this is now a feature. Unlimited members when logged in no longer see any of the upgrade adverts. This is cleaner and also a lot faster for them. Another perk.

Thanks for suggesting this, sometimes I cant see the wood for the trees.
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Re: Problems With Unlimited Account | Discussion

Postby NukeDukum » Wed Oct 23, 2013 5:33 pm

I am an unlimited user and cannot download more than 2 files at once. What am I doing wrong?
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Re: Problems With Unlimited Account | Discussion

Postby Hot Trout » Wed Oct 23, 2013 6:33 pm

NukeDukum wrote:I am an unlimited user and cannot download more than 2 files at once. What am I doing wrong?


I can see that you are Unlimited so it must be that you are just not logged into the roms section. If in doubt, log out and then back in to refresh your new status.


Nice forum name BTW :clap:
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