Log in Issues : Problem Solved (16-09-2011)

Forum Support, Website Support, User Account Support. Also includes FAQ's for Site & Forum.

Re: Can't Login as Unlimited User

Postby gamfrkI » Fri Sep 16, 2011 8:17 am

TOC_Login.gif
this is a gif file so open it in a new window


i put in my user and pass exactly like i do every day and i get the error
this is on the main rom page here
http://www.theoldcomputer.com/roms/
Image

Image
User avatar
gamfrkI
Unlimited Member
Unlimited Member
Next LVL Up at : 1050
Next LVL Up at : 1050
 
Posts: 1034
Joined: Sat May 22, 2010 8:49 pm
Location: LA,CA
Has thanked: 284 times
Been thanked: 138 times
Fav System: PC - 3DS - PS2 - N64
Steam ID: gamfrkI

Re: CASE OPEN : Problems logging in as of 14th Sep 2011

Postby Hot Trout » Fri Sep 16, 2011 1:59 pm

NEWS UPDATE : Important Please Read
Problem with logging into the roms section.

Thank you to everyone for your patience. I have been working on this problem since yesterday and am fully aware that a number of members (not all members) are unable to log into the roms database.

This seems to have been caused by an update to the forums which made some changes (automatically) to the SQL databases that the site runs from. I think it has been caused by the default language settings being incorrect.

I am very aware that this is preventing many people from enjoy the site and I am working as fast as I can to get this issues resolved. Please check back to this topic (which has now been renamed) for further updates.

Once again thank you for your patience. :|
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3647
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Log in Issues : Problems logging in as of 14th Sep 2011

Postby Hot Trout » Fri Sep 16, 2011 2:53 pm

UPDATE :

I can confirm that this is not effecting everyone. It would appear to be a structure problem and I will update you all again soon.
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3647
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Log in Issues : Problems logging in as of 14th Sep 2011

Postby Phealoon » Fri Sep 16, 2011 2:57 pm

Thanks for the Update! :thumbup: It's good to know I was not the only one with the problem. I will check back later.

-Phea
User avatar
Phealoon
Unlimited Member
Unlimited Member
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 4
Joined: Sat Oct 30, 2010 11:09 pm
Has thanked: 2 times
Been thanked: 0 time

Re: Log in Issues : Problems logging in as of 14th Sep 2011

Postby Hot Trout » Fri Sep 16, 2011 3:39 pm

UPDATE :

The issue should now be resolved. It occurred because the system (after the update) started to also check the case of the username as well as the case of the password. Before the update only the password was case sensitive.

Hopefully everyone should be able to login and work now. Please check and report back so that I can close this thread.

:typing: :good:
Webmaster, Admin, Amiga Fan, Retro Gamer and Collector
Image
Image

Image
Click the banner to Join us on Discord
User avatar
Hot Trout
Unlimited Member
Unlimited Member
Next LVL Up at : 3650
Next LVL Up at : 3650
 
Posts: 3647
Joined: Mon Feb 01, 2010 6:42 pm
Location: UK
Has thanked: 2233 times
Been thanked: 1955 times
Fav System: Amiga
Steam ID: hot_trout

Re: Log in Issues : Problem Solved (16-09-2011)

Postby Eckerhard » Sat Sep 17, 2011 8:43 am

Many many thanks, it works, I can now log into the ROM area. :thankyou:
User avatar
Eckerhard
Next LVL Up at : 5
Next LVL Up at : 5
 
Posts: 2
Joined: Thu Sep 15, 2011 10:27 am
Has thanked: 0 time
Been thanked: 0 time
Fav System: Not Sure

Re: Log in Issues : Problem Solved (16-09-2011)

Postby Kherr » Wed Sep 21, 2011 5:58 am

I too am able to login now! Thanks greatly HT! :D
Image
Image
Image
Image
User avatar
Kherr
Site Admin
Site Admin
Next LVL Up at : 1800
Next LVL Up at : 1800
 
Posts: 1776
Joined: Wed Feb 03, 2010 4:19 pm
Location: Detriot, MI, USA
Has thanked: 617 times
Been thanked: 564 times
Fav System: PC/NES/SNES/Genesis
Steam ID: DAKherr

Previous

Return to FAQ | Website, Forum & User Account Support

Who is online

Users browsing this forum: No registered users and 30 guests